AI Agents that run insurance operations.
Over SMS, WhatsApp, Telegram, email — with supervisors in control.
NewCover plugs into your existing systems to drive renewals, retention, collections, quotes, servicing, and claims follow-up — so you scale without scaling headcount.
Runs inside SMS, iMessage, and WhatsApp.
Connects directly to your insurance stack.
Renewals
Claims Follow-Up
Collections
What NewCover is
NewCover is a modular insurance operations layer powered by AI Agents. It plugs into your existing core system and runs high-volume operational work through customer conversations — while your staff supervises exceptions, approvals, and escalations.
AI Agents that engage customers on messaging channels
A Supervisor Dashboard for oversight and control
Guardrails, approvals, and an audit trail for every action
Modular rollout across the workflows you care about
Insurance growth usually forces headcount growth.
NewCover breaks that link.
With AI Agents running follow-ups and operational workflows:
More policies handled without proportional staff growth
Renewals convert faster
Collections recover more reliably
Customers get faster responses
Managers see what's stuck — immediately
A supervisor dashboard built for control.
See everything. Intervene only when needed.
Supervisors manage exceptions, approvals, and escalations — not every transaction.
Pick the modules you want.
Run them like a modern operation.
Renewals AI Agent
- Identifies upcoming expiries and starts outreach
- Runs multi-step follow-ups automatically
- Sends payment options and confirms renewals
Retention AI Agent
- Detects churn risk and objection signals
- Runs structured save workflows and follow-ups
- Escalates high-risk accounts early
Collections AI Agent
- Follows up on overdue balances automatically
- Collects proof of payment and flags exceptions
- Keeps a clear "what's unpaid" pipeline
Quotes AI Agent
- Captures quote requests and missing details
- Sends quotes and follows up until decision
- Reduces quote leakage
Underwriting Support AI Agent
- Chases missing underwriting information/documents
- Summarizes submissions cleanly for underwriters
- Keeps cases moving and organized
Claims Follow-Up AI Agent
- Acknowledges claims and collects required documents
- Sends reminders and status updates
- Keeps claimants informed
Policy Servicing AI Agent
- Handles endorsements, re-issues, routine changes
- Collects missing details and documents
- Updates customers automatically
Reinsurance Coordination AI Agent
- Organizes treaty/fac submissions and documents
- Tracks ceded cases and follow-ups
- Maintains clear communication trails
Integrates with what you already use
Works with existing core systems and provider rails. Connect via API, scheduled sync, or CSV imports — without disrupting your system of record.
AI Agents don't replace authority.
They remove manual work.
Every critical action can require supervisor approval. Every action is logged.
See Security & ControlSee what your operation looks like with AI Agents.
Book a 30-minute walkthrough and we'll map the highest-impact module for your workflow.
Book a demo